To get connected via your Netcomm NF10WV modem, you'll need to log into your modem gateway.

Note: This can be done on most mobile devices, but we recommend doing these steps with your PC if you have one.

Logging into your modem

1. To access the modem interface, please make sure your device is connected to your modem through wired or wireless connection. Enter 192.168.20.1 into the browser address bar, type admin in the username and password field then click OK

2. Once logged in, click Basic setup. Select VDSL for FTTN/B service
Ethernet WAN for FTTC, FTTP, HFC or Fixed Wireless service. Hit Next.

3. Select PPP over Ethernet (PPPoE) for the WAN mode. Hit Next to continue.

For VDSL, select PPP Over Ethernet (PPPoE) with no VLAN Tag:

4. Enter the username/ user ID and password provided to you via email. Click Finish to complete the set up!

Wait 3-5 minutes for the modem to go online, then test the service. Reboot modem if needed.

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