To get connected via your Huawei HG659 modem, you'll need to log into your modem gateway.

Note: This can be done on most mobile devices, but we recommend doing these steps with your PC if you have one.

Logging into your modem

To access the modem gateway, enter in the address bar of a web browser. If it does not work, check your router's IP address. For instructions, click here.

Enter admin for both the username and password and click Login. If you have changed the login credentials, please enter the current username and password for your modem interface.

1. Once logged in, click Start Wizard.

2. Select Connect with user account (PPPoE connection).

Enter the username and password provided to you via email when the order was completed. Hit Next to continue.

3. Personalise your WiFi credentials and click Save to apply the changes.

Quick Setup complete!

Wait 3-5 minutes for the modem to go online, then test the service.

You can also check the configuration by going into Internet > Internet Settings as shown below

To make sure the modem is configured according to its nbn service type, please check the following:

  1. If you are connecting through FTTN/FTTB service, click Edit under VDSL access type to review your nbn username and password.

  2. For FTTC, FTTP, HFC or Fixed Wireless service, click Edit under Ethernet access type to review your nbn username and password.

  3. Click Save to apply any changes made to the settings.

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