What is this charge?

A subsequent installation is where a second line at a premise is activated, or where we attempt to activate nbn™ on a line in premises where there is already an active copper line (either an existing nbn™ service or an old copper PSTN/ADSL service) that you don't want to cancel. This will be charged $297 (including GST).

We'll let you know prior to your service being provisioned as we'll need you to authorise the charge.

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