Cannot Access Webmail

A guide on how to reset password for webmail access

Annive avatar
Written by Annive
Updated over a week ago

Note: Your My Account password is also your Webmail password. So, any changes to your My Account username/password will be reflected in your Webmail credentials.

A guide on how to reset password for webmail access

  1. Login to My Account by selecting Customers and then My Account.

3. Once logged in, click on My Account and select Personal Details

4. Click on Reset Password next to your name

Then click Send Reset Password Link and you will receive an email with a link to enter your new password, tick the CAPTCHA box and hit Submit.
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Once all is done, you will be routed to the My Account page.

Select Account and click Webmail to access.

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