How to enable and disable voicemail

Identify missed calls and prioritise callers.

Joanne avatar
Written by Joanne
Updated over a week ago

To ENABLE voicemail, please follow the steps below:

2. Login to My Account by selecting Customers and then My Account.

3. Once logged in, click on Manage Service on the mobile service you want to enable the feature

4. Scroll down to Service Management and click Change service settings

5.  Turn ON Voicemail

6. Scroll down and click on Update Settings to apply.

And here is the guide to DISABLE voicemail:

2. Login to My Account by selecting Customers and then My Account.

3. Once logged in, click on Manage Service on the mobile service you want to enable the feature

4. Scroll down to Service Management and click Change service settings

5. Turn OFF Voicemail

6. Scroll down and click on Update Settings to apply.

Note: Mobile voicemail service can be personalized by dialing 321 from the handset. If you are trying to extend ring time before call diverts to voicemail, click here.

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