Enabling/disabling a mobile service feature

Managing your mobile service features (i.e calls, SMS or voicemail) based on your preferences is a straightforward process. Whether you need to enable or disable specific features, you can easily make the necessary changes through My Account.

Important note: Disabling a mobile service feature will only restrict the service usage on your account, but the monthly charges will continue.

Steps to Enable/Disable a Mobile Service Feature

1. Visit spintel.net.au

2. Login to My Account by selecting Customers and then My Account

3. Select the mobile service (from the list on the dashboard if you have more than one) and click on Manage Service.

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4. Scroll down to Service Management and click Change service settings

5. Scroll down to Configure Settings, then switch ON/OFF the feature you want to enable or disable.

5. Click ’Update Settings’ to submit the changes.

Note: Activation will take effect within 15 minutes to four working hours