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<title>Home - All Categories - Mobile Services  - Settings and Troubleshooting  </title>
<link>https://articles.spintel.net.au/category/mobile-services/settings-and-troubleshooting/29/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
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										<guid>https://articles.spintel.net.au/article/how-to-make-an-international-call-from-australia.html</guid>
										<title>How to make an International Call from Australia?</title>
										<link>https://articles.spintel.net.au/article/how-to-make-an-international-call-from-australia.html</link>
										<description><![CDATA[How do you activate international calling? For mobile services, international calling can be enabled through My Account. Click here to go through the steps. For landline phone services, call us at 1300 303 375 for assistance. Â  How much will it cost...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-fix-mms-problems.html</guid>
										<title>How to Fix MMS Problems</title>
										<link>https://articles.spintel.net.au/article/how-to-fix-mms-problems.html</link>
										<description><![CDATA[What is MMS? Multimedia Messaging Service (MMS) is a way of sending messages containing multimedia content to and from a mobile phone through a cellular network. Â  What is the difference between SMS and MMS? Short Message Service (SMS) is a...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-change-the-billing-cycle-date-in-the-data-usage-settings-on-your-phone.html</guid>
										<title>How to Change the Billing Cycle Date in the Data Usage Settings on your Phone</title>
										<link>https://articles.spintel.net.au/article/how-to-change-the-billing-cycle-date-in-the-data-usage-settings-on-your-phone.html</link>
										<description><![CDATA[SpinTel&rsquo;s mobile billing cycle starts every 1st of the month. To align the usage that reflects on your phone, follow the steps below. Â  Note: At the time of the set date, the data count is reset to 0.   Android Phone settings   iOS Phone...]]></description>

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										<guid>https://articles.spintel.net.au/article/usage-warnings.html</guid>
										<title>Usage Warnings</title>
										<link>https://articles.spintel.net.au/article/usage-warnings.html</link>
										<description><![CDATA[Usage Warnings and Alerts SpinTel helps you stay on top of your usage by sending timely alerts for shaped and excess data plans throughout your billing cycle. Â  Usage Notifications If you&#039;re on a capped plan, you will receive alerts when your...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-manage-missed-call-service-on-your-mobile.html</guid>
										<title>How to Manage Missed Call Service on your Mobile</title>
										<link>https://articles.spintel.net.au/article/how-to-manage-missed-call-service-on-your-mobile.html</link>
										<description><![CDATA[What is Missed Call Service? The &rsquo;Missed Call Service&rsquo; is an alternative to voicemail that sends you an MMS (multimedia message) with an audio recording of the caller&rsquo;s message, whenever you&rsquo;re unable to answer your mobile. Â ...]]></description>

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										<guid>https://articles.spintel.net.au/article/no-signal-or-phone-not-working.html</guid>
										<title>No signal or phone not working</title>
										<link>https://articles.spintel.net.au/article/no-signal-or-phone-not-working.html</link>
										<description><![CDATA[1. Make sure the service is still Â active. Â  What to do if service has been:  Suspended due to non payment: Please process manual payment via website, My Account or SpinTel IVR and update payment details to avoid issue in the future. Reboot the...]]></description>

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										<guid>https://articles.spintel.net.au/article/mms-settings.html</guid>
										<title>MMS settings</title>
										<link>https://articles.spintel.net.au/article/mms-settings.html</link>
										<description><![CDATA[MMS settings on your mobile phone.Â  1. Go to Settings and select Mobile Networks Â   2. Select Access Point Names and Edit existing APN. Otherwise, click Add to add new APN with the settings below. Â   3. Enter the details provided below: Â    Â ]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-extend-ring-time-before-calls-divert-mobile-service.html</guid>
										<title>How to Extend Ring Time Before Calls Divert - Mobile Service</title>
										<link>https://articles.spintel.net.au/article/how-to-extend-ring-time-before-calls-divert-mobile-service.html</link>
										<description><![CDATA[To increase/decrease the ring time before an incoming mobile call diverts to voicemail or another number, follow these steps: Change Ring Time (Divert to Another Number) Dial: **61*Number*XX# â Press Call  Replace Number with the forwarding number ...]]></description>

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										<guid>https://articles.spintel.net.au/article/have-signal-bars-but-cannot-make-receive-calls.html</guid>
										<title>Have signal bars but cannot make/receive calls?</title>
										<link>https://articles.spintel.net.au/article/have-signal-bars-but-cannot-make-receive-calls.html</link>
										<description><![CDATA[  Make sure the SIM used to the device is the registered SpinTel SIM on your account.Â â   Make sure the mobile plan includes calls. If you are trying to call international numbers/premium numbers, you will need to activate this feature requires...]]></description>

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										<guid>https://articles.spintel.net.au/article/internet-settings.html</guid>
										<title>Internet settings</title>
										<link>https://articles.spintel.net.au/article/internet-settings.html</link>
										<description><![CDATA[Your mobile should automatically acquire the APN settings required upon activation, but if you need to manually adjust the internet settings this guide will show you how. Â  I have an iPhone, how do I setup mobile internet? Â 1. Tap Settings &gt;...]]></description>

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										<guid>https://articles.spintel.net.au/article/mobile-data-isn-t-working.html</guid>
										<title>Mobile data isn&#039;t working</title>
										<link>https://articles.spintel.net.au/article/mobile-data-isn-t-working.html</link>
										<description><![CDATA[  Make sure service has a signal bar. If not, please click here to rectify the issue.   Check if mobile data is restricted. An email and sms will be sent to you advising you have consumed your data for the month. You will need to add data block for...]]></description>

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										<guid>https://articles.spintel.net.au/article/how-to-retrieve-voicemail-from-another-mobile-phone.html</guid>
										<title>How to retrieve Voicemail from another mobile phone?</title>
										<link>https://articles.spintel.net.au/article/how-to-retrieve-voicemail-from-another-mobile-phone.html</link>
										<description><![CDATA[To access your voicemail from another Mobile Phone in Australia   Dial 0411 000 321   If prompted: Enter your mailbox number, this is your mobile phone number (e.g 04XX XXX XXX)   Enter your PIN (Note: If you have forgotten your voicemail password,...]]></description>

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										<guid>https://articles.spintel.net.au/article/international-calls-not-working.html</guid>
										<title>International Calls not Working</title>
										<link>https://articles.spintel.net.au/article/international-calls-not-working.html</link>
										<description><![CDATA[See this article for a guide in making an international call. Otherwise, check the details below for more tips when you encounter an error. Â    Make sure International calling feature has been enabled (For VoIP services, contact us to enable)   If...]]></description>

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										<guid>https://articles.spintel.net.au/article/unable-to-send-or-receive-sms.html</guid>
										<title>Unable to send or receive SMS</title>
										<link>https://articles.spintel.net.au/article/unable-to-send-or-receive-sms.html</link>
										<description><![CDATA[  Make sure the SIM is the registered SpinTel SIM on your account.   Make sure your phone is getting a signal.Â    Make sure Outgoing/Incoming SMS is not turned off or if you are trying to send SMS to a premium number, please enable it in My Account ...]]></description>

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										<guid>https://articles.spintel.net.au/article/checking-app-usage-on-your-mobile-phone.html</guid>
										<title>Checking App Usage on Your Mobile Phone</title>
										<link>https://articles.spintel.net.au/article/checking-app-usage-on-your-mobile-phone.html</link>
										<description><![CDATA[Before anything else, make sure to align the usage cycle with your SpinTel billing cycle to capture actual usage within the period. See steps here.â Â  For Android (Samsung Galaxy S7)   Go to Settings and click on Data Usage    2. Click on Mobile...]]></description>

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