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<title>Home - All Categories - My Account  - Managing your Services  </title>
<link>https://articles.spintel.net.au/category/my-account/managing-your-services/26/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
<item>
										<guid>https://articles.spintel.net.au/article/changing-your-broadband-landline-or-mobile-plan.html</guid>
										<title>Changing your broadband, landline or mobile plan</title>
										<link>https://articles.spintel.net.au/article/changing-your-broadband-landline-or-mobile-plan.html</link>
										<description><![CDATA[Steps on how to change your plan through My Account 1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account.  3. Â Select the relevant service on the Dashboard and click on Manage Service  4. Scroll down to Service...]]></description>

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										<guid>https://articles.spintel.net.au/article/adding-a-data-block-to-your-mobile-service.html</guid>
										<title>Adding a data block to your mobile service</title>
										<link>https://articles.spintel.net.au/article/adding-a-data-block-to-your-mobile-service.html</link>
										<description><![CDATA[SpinTel mobile plans are available in both capped and uncapped options. With a capped plan, once you have used all your included monthly data, you will need to either purchase a Data Block or wait until your billing cycle renews on the 1st of the...]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/how-do-i-relocate-my-nbn-service-to-a-new-address.html</guid>
										<title>How do I relocate my NBN service to a new address?</title>
										<link>https://articles.spintel.net.au/article/how-do-i-relocate-my-nbn-service-to-a-new-address.html</link>
										<description><![CDATA[If you&rsquo;re moving to a new house and want to transfer your NBN service/s, you can either fill in an online relocation form, or call us on 1300 303 375 to get more information or start the process of transferring your services. Please note:...]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/mobile-phone-international-call-activation-and-international-call-rates.html</guid>
										<title>Mobile phone international call activation and international call rates</title>
										<link>https://articles.spintel.net.au/article/mobile-phone-international-call-activation-and-international-call-rates.html</link>
										<description><![CDATA[How to activate international calls International calls are normally barred on your mobile phone service as it incurs a corresponding charge per minute of use. Â  Follow the below steps to enable international calling: 1. Visit spintel.net.au 2....]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/upgrading-or-downgrading-your-plan.html</guid>
										<title>Upgrading or downgrading your plan</title>
										<link>https://articles.spintel.net.au/article/upgrading-or-downgrading-your-plan.html</link>
										<description><![CDATA[Is there a charge to upgrade or downgrade your plan? Unless otherwise specified in the Critical Information Summary (CIS) you received after you submitted your order, there are no charges to upgrade or downgrade your plan. Â  My contract is still...]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/plan-usage.html</guid>
										<title>Plan Usage</title>
										<link>https://articles.spintel.net.au/article/plan-usage.html</link>
										<description><![CDATA[For Mobile, Capped means once you reach the data allowance amount, we will automatically suspend your data unless you wish to buy data block. âUncapped means once you reach the data allowance amount, we will automatically add 1GB data ($10), a...]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/activate-mobile-call-forwarding-feature.html</guid>
										<title>Activate mobile call forwarding feature</title>
										<link>https://articles.spintel.net.au/article/activate-mobile-call-forwarding-feature.html</link>
										<description><![CDATA[1. Visit spintel.net.au 2. Login to My Account by clicking on Customers and then My Account  3. Select the mobile service (from the list on the dashboard if you have more than one) and click on Manage Service.  4. Scroll down to Service Management...]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/managing-mobile-service-features-via-my-account.html</guid>
										<title>Managing Mobile Service Features via My Account</title>
										<link>https://articles.spintel.net.au/article/managing-mobile-service-features-via-my-account.html</link>
										<description><![CDATA[Managing your mobile service features, such as calls, SMS, or voicemail, is quick and easy through My Account. You can enable or disable specific features to suit your preferences. Important Note: Disabling a mobile service feature will restrict its...]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/how-to-place-hardware-orders-through-my-account.html</guid>
										<title>How To Place Hardware Orders Through My Account</title>
										<link>https://articles.spintel.net.au/article/how-to-place-hardware-orders-through-my-account.html</link>
										<description><![CDATA[How do I purchase hardware through My Account? 1. On your My Account page, select My Account &gt; Shop  Â  2. Select the hardware you wish to add then click View Cart when you are ready to check out.  Â  3. Enter your email and click Proceed to...]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/premium-services.html</guid>
										<title>Premium Services</title>
										<link>https://articles.spintel.net.au/article/premium-services.html</link>
										<description><![CDATA[Premium number is a 1900 or 1902 number that has a &rsquo;tariff&rsquo; attached and you will be charged the amount set for this service. These tariffs can be &rsquo;timed&rsquo; (per minute), or they can be &rsquo;fixed&rsquo; (per call)   We don...]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/enable-or-disable-usage-notifications.html</guid>
										<title>Enable or disable usage notifications</title>
										<link>https://articles.spintel.net.au/article/enable-or-disable-usage-notifications.html</link>
										<description><![CDATA[Sick of receiving so many usage notifications? You can disable them by following these steps: 1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account.  3.Â  Once logged in, select the relevant service on the...]]></description>

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<item>
										<guid>https://articles.spintel.net.au/article/how-to-find-your-avcid.html</guid>
										<title>How to Find Your AVCID</title>
										<link>https://articles.spintel.net.au/article/how-to-find-your-avcid.html</link>
										<description><![CDATA[What is an AVC ID and Why Do You Need It? Â  The AVC ID (Access Virtual Circuit ID) is a unique identifier for your NBN connection. It&rsquo;s used to locate and manage your specific service on the NBN network.  You may need your AVC ID when you&#039...]]></description>

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