<?xml version="1.0"?>

<rss version="2.0">


<channel>
<title>Home - All Categories - Billing and Accounts  - Bill and Payments  </title>
<link>https://articles.spintel.net.au/category/billing-and-accounts/bill-and-payments/19/</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
<item>
										<guid>https://articles.spintel.net.au/article/checking-your-bill.html</guid>
										<title>Checking your bill</title>
										<link>https://articles.spintel.net.au/article/checking-your-bill.html</link>
										<description><![CDATA[1. Visit spintel.net.au 2. Login to My Account by clicking Customers and then My Account on the top right. 3. Once logged in, go to Billing and scroll down to Bill history. There, you will see your list of bills and the amount due per month. You can...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/hardship-request-suspensions-disconnections.html</guid>
										<title>Hardship Request, Suspensions, Disconnections</title>
										<link>https://articles.spintel.net.au/article/hardship-request-suspensions-disconnections.html</link>
										<description><![CDATA[   Financial Hardship Request   SpinTel&rsquo;s Payment Assistance Policy aims to aid customers facing financial challenges, ensuring continued access to telecommunications services.   Eligible customers can request assistance via various channels...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/first-bill.html</guid>
										<title>First bill</title>
										<link>https://articles.spintel.net.au/article/first-bill.html</link>
										<description><![CDATA[Understanding Your First Bill &amp; Pro-Rata Charges When your service is first activated, your initial bill will include a pro-rata charge to align your billing with our standard billing cycle. This means you&#039;ll only be charged for the portion...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/early-termination-fee-and-clawback-charges.html</guid>
										<title>Early Termination Fee and Clawback Charges</title>
										<link>https://articles.spintel.net.au/article/early-termination-fee-and-clawback-charges.html</link>
										<description><![CDATA[Early Termination Fees An early termination fee may apply if you cancel a SpinTel service before your contract end date. You can check theÂ Critical Information Summary (CIS) for your plan to see what early termination fee applies. Â  Month-to-Month...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/understanding-the-charges-on-your-bill.html</guid>
										<title>Understanding the Charges on Your Bill</title>
										<link>https://articles.spintel.net.au/article/understanding-the-charges-on-your-bill.html</link>
										<description><![CDATA[Receiving and understanding a bill can sometimes be overwhelming, especially when multiple charges, dates, and terms are involved. This guide will help you navigate through your bill with ease, using an example statement from SpinTel to illustrate...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/acma-mobile-levy-australian-communications-and-media-authority.html</guid>
										<title>ACMA Mobile Levy - &#40;Australian Communications and Media Authority&#41;</title>
										<link>https://articles.spintel.net.au/article/acma-mobile-levy-australian-communications-and-media-authority.html</link>
										<description><![CDATA[What is the Annual Mobile Number Levy? The Annual Mobile Number Levy is a government-mandated fee applied to mobile services in Australia. It is set by the Australian Communications and Media Authority (ACMA) to help cover the cost of administering...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/common-billing-payment-queries.html</guid>
										<title>Common Billing Payment Queries</title>
										<link>https://articles.spintel.net.au/article/common-billing-payment-queries.html</link>
										<description><![CDATA[Here&rsquo;s a rundown of typical enquiries about paying a bill, along with our responses: Do I still have to call every month to pay my bill? No, the amount owed will automatically be debited from your nominated account or card on its due date. I...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/late-payment-and-declined-fees-faq.html</guid>
										<title>Late Payment and Declined Fees FAQ</title>
										<link>https://articles.spintel.net.au/article/late-payment-and-declined-fees-faq.html</link>
										<description><![CDATA[SpinTel may charge a late payment fee or dishonour/decline fee as agreed and outlined in our terms and conditions.Â â How much is the dishonour/decline fee and when is it charged? A dishonour/decline fee of $15 is incurred when the payment has been...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/can-i-pay-in-advance.html</guid>
										<title>Can I pay in advance?</title>
										<link>https://articles.spintel.net.au/article/can-i-pay-in-advance.html</link>
										<description><![CDATA[The bill will be sent either on the 7th or the 21st depending on when the billing cycle falls for the account and will be deducted from the nominated bank account or credit card 7 days from the receipt of the invoice. Â  Below are the steps on how to...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/how-to-make-a-payment-through-my-account.html</guid>
										<title>How to Make a Payment through My Account</title>
										<link>https://articles.spintel.net.au/article/how-to-make-a-payment-through-my-account.html</link>
										<description><![CDATA[To pay your bill through My Account, follow these simple steps: 1. Log in to My Account with your username and password at https://www.spintel.net.au/my-account/login  2. Once logged in, navigate to the "Billing" section at the top of the page and...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/why-is-my-bill-higher-than-usual.html</guid>
										<title>Why Is My Bill Higher Than Usual?</title>
										<link>https://articles.spintel.net.au/article/why-is-my-bill-higher-than-usual.html</link>
										<description><![CDATA[If your bill is higher than expected, there are several common reasons why this may have happened. Below are the key factors that could lead to an increased bill amount. Common Reasons for a Higher Bill 1. Pro-rata Charges If this is your first bill...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/how-to-determine-your-billing-cycle.html</guid>
										<title>How to Determine Your Billing Cycle</title>
										<link>https://articles.spintel.net.au/article/how-to-determine-your-billing-cycle.html</link>
										<description><![CDATA[Not Sure When Your Billing Cycle Starts? You can easily check your billing cycle using either of the following methods: Option 1: Via My Account   Log in to your My Account portal   Navigate to the Billing section and scroll down to Bill History  ...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/how-to-make-a-payment-through-website-via-pay-a-bill.html</guid>
										<title>How to Make a Payment through Website via Pay a Bill</title>
										<link>https://articles.spintel.net.au/article/how-to-make-a-payment-through-website-via-pay-a-bill.html</link>
										<description><![CDATA[To manually make a payment or to initiate an advance payment, you can conveniently do so online without needing to access your My Account (just have your account number and bill number ready). Note: SpinTel accepts PayPal for manual payments,...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/processing-a-payment-through-paypal.html</guid>
										<title>Processing a Payment through PayPal</title>
										<link>https://articles.spintel.net.au/article/processing-a-payment-through-paypal.html</link>
										<description><![CDATA[Does SpinTel accept PayPal? Yes, SpinTel accepts PayPal for manual payments, including adding data blocks and other one-time transactions. Exciting news to our valued customers! SpinTel now accepts Pay-in-4 payments using PayPal. Â  What is Pay in 4?...]]></description>

									</item>
<item>
										<guid>https://articles.spintel.net.au/article/how-to-manage-your-bill-reminders.html</guid>
										<title>How to manage your bill reminders</title>
										<link>https://articles.spintel.net.au/article/how-to-manage-your-bill-reminders.html</link>
										<description><![CDATA[1. Log in to My Account with your username and password at https://www.spintel.net.au/my-account/login  Â  2.. Once logged in, go to Billing and select Billing Notifications  Â   Â  3. Select the preferred billing notification and click Update Bill...]]></description>

									</item>

</channel>

</rss>