Key Features
The 5G modem offers next-level connectivity with WiFi speeds that are twice as fast as our previous 5G modem.
Experience next-level stability and performance with the latest Wi-Fi 7 technology, designed to deliver faster speeds, lower latency, and stronger connections across multiple devices.
For added peace of mind, our 4G network automatically provides a fallback connection if your 5G connection experiences any disruption—ensuring you stay connected at all times.
How it works:
When your device first connects, the latest firmware is automatically pushed to it. This update typically occurs overnight to minimise any impact on your experience. Once the upgrade is complete, your device screen will display Wi-Fi 7, confirming that it’s running on the newest technology.
Connect up to 128 devices effortlessly, manage home security cameras, power smart devices, and stream music across different rooms simultaneously.
Once you receive your SpinTel 5G Wireless Modem, visit our activation page to activate the service.
In the box, you’ll find:
1 X Optus Ultra WiFi 5G Home Internet modem
1 X Power supply
1 X AC cable
1 X White Ethernet cable
1 X Quick Start Guide
1 X NANO SIM card (pre-inserted)
1 X SIM removal tool
1 X WiFi fridge magnet
1 X Safety instructions
1 X Manufacturer warranty card
Your modem comes with a pre-inserted Nano SIM card and a SIM removal tool. Head on to our activation page to activate the service.
For Existing 5G Home Internet Customers: Dispose of the SIM in your current modem responsibly, as it cannot be used in your new SpinTel Ultra WiFi 5G Home Internet modem.
Tip: Take a photo of the sticker on the bottom of your modem with your smartphone for easy reference to WiFi login details.
Your modem may get a better connection in different parts of your home. For best results, place it close to a window. For handy tips, see finding the best 5G signal.
After connecting, the modem might automatically update its firmware within the first 24 hours, typically overnight to avoid disrupting your internet connection.
The modem features a color LCD screen with three buttons for easy access to your 5G connection details:
If you cannot receive a 4G or 5G signal, the modem will display ’No Signal’ with empty bars. Please contact us for assistance.
Article ID: 885
Created: July 17, 2024
Last Updated: September 26, 2025
Author: Annive Federicos [annive.federicos@spintel.net.au]
Online URL: https://articles.spintel.net.au/article/setting-up-your-spintel-ultra-wifi-5g-home-internet-modem.html