Configuring Technicolor Modem for SpinTel NBN

How do you know if your Technicolor modem is compatible with nbn?

There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise.

1. DSL port - often grey in colour, uses RJ11 cable. This is the same as the old telephone cable you would use to plug your home phone into the wall socket.

DSL port location

2. WAN port - Also known as the internet port that uses RJ-45 Ethernet cable to connect your Technicolor modem to the nbn connection device.

WAN port location

Some modems have both of these ports, and some only have one. To identify which port is required for your nbn type of service, check the table below.

NBN type

Modem connection type

Authentication

Port Required

Fibre to the Premise

Router/WAN connection

IPOE/Dynamic/DHCP/Automatic IP

WAN

Fixed Wireless

Router/WAN connection

IPOE/Dynamic/DHCP/Automatic IP

WAN

Hybrid Fibre Coaxial

Router/WAN connection

IPOE/Dynamic/DHCP/Automatic IP

WAN

Fibre to the Curb

Router/WAN connection

IPOE/Dynamic/DHCP/Automatic IP

WAN

Fibre to the Node

VDSL Modem required

IPOE/Dynamic/DHCP/Automatic IP

DSL

Fibre to the Basement

VDSL Modem required

IPOE/Dynamic/DHCP/Automatic IP

DSL

 

How Do You Set up Your Technicolor Modem?

  1. If there is no NBN Connection Box installed, connect the DSL port on the back of your Technicolor modem to your phone wall socket using a phone cable.
  2. If there is an NBN Connection Box installed, connect to the WAN/Internet port on the back of your modem to your NBN Connection Box.
  3. Connect any of the LAN ports on the back of your modem to your PC (optional)
  4. Plug the NBN connection box, if there’s any, to the power socket
  5. Connect the power port on the back of your modem to your power socket.

 

How Do Log Into Your Technicolor Modem?

To access the modem interface, please make sure your device is connected to your Technicolor modem through a wired or wireless connection.

 

1. Enter 192.168.0.1 in the address bar of a web browser.

 

If the IP address does not work, please check the label attached to the back of the modem/router. Else, check your router’s IP address. For instructions, click here.

 

2. Enter admin for both the username and password and click Login. If you have changed the login credentials, please enter the current username and password for your modem interface.

 

How Do You Configure Your Technicolor Modem?

  1. From the navigation panel, click the Broadband tab
  2. Disable PPP and make sure the Connection Settings Type is set to IPoE
  3. Click Apply to update the settings.

Broadband connection settings

Wait 3-5 minutes for the modem to go online, then test the service.

 

Alternatively, you can configure the internet through the Advanced tab

  1. Go to the Advanced tab
  2. Select Internet Settings
  3. Click Basic
  4. Choose IPoE/ Dynamic/ Automatic / DHCP on Connection Type
  5. Click Apply to update the settings

 

basic internet settings setup

Wait 3-5 minutes for the modem to go online, then test the service.

 

Setting up your Home Phone

If your order includes a Home Phone service, it’s time to get it up and running. This detailed guide will walk you through every step needed to set up your home phone using your own modem.


Article ID: 837
Created: May 16, 2024
Last Updated: October 31, 2024
Author: Annive Federicos [annive.federicos@spintel.net.au]

Online URL: https://articles.spintel.net.au/article/configuring-technicolor-modem-for-spintel-nbn.html