There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise.
1. DSL port - often grey in colour, uses RJ11 cable. This is the same as the old telephone cable you would use to plug your home phone into the wall socket.
2. WAN port - Also known as the internet port that uses RJ-45 Ethernet cable to connect your Huawei modem to the nbn connection device.
Some modems have both of these ports, and some only have one. To identify which port is required for your nbn type of service, check the table below.
NBN type |
Modem connection type |
Authentication |
Port Required |
Fibre to the Premise |
Router/WAN connection |
IPOE/Dynamic/DHCP/Automatic IP |
WAN |
Fixed Wireless |
Router/WAN connection |
IPOE/Dynamic/DHCP/Automatic IP |
WAN |
Hybrid Fibre Coaxial |
Router/WAN connection |
IPOE/Dynamic/DHCP/Automatic IP |
WAN |
Fibre to the Curb |
Router/WAN connection |
IPOE/Dynamic/DHCP/Automatic IP |
WAN |
Fibre to the Node |
VDSL Modem required |
IPOE/Dynamic/DHCP/Automatic IP |
DSL |
Fibre to the Basement |
VDSL Modem required |
IPOE/Dynamic/DHCP/Automatic IP |
DSL |
To access the modem interface, please make sure your device is connected to your Huawei modem through a wired or wireless connection.
If the IP address does not work, please check the label attached to the back of the modem/router. Else, check your router’s IP address. For instructions, click here.
If Connect Automatically Fails;
If Setup Wizard still fails, you may proceed manually to set up the internet through the Internet tab.
Ensure the following settings are changed:
To make sure the modem is configured according to its nbn service type, please check the following:
Wait 3-5 minutes for the modem to go online, then test the service.
Article ID: 834
Created: May 20, 2024
Last Updated: July 1, 2024
Author: Annive Federicos [annive.federicos@spintel.net.au]
Online URL: https://articles.spintel.net.au/article/configuring-huawei-modem-for-spintel-nbn.html