Enable/Disable Call Forward on your Home Phone

How to Enable Call forward on your Home Phone:

2. Login to My Account by selecting Customers and then My Account.

3. Once logged in, the dashboard displays the summary of your services and their usage. Click Manage Service to expand the details of your phone service.

4. Scroll down to Service Management and click Change service settings

Here you will see the features available for control. By clicking the radio button, you can either Enable or Disable the feature.

Please don’t forget to enter the phone number for the Call Forwarding feature.

Click Update Settings to save the changes.

On your handset, to activate:

Call Forward Unconditional

Dial *21<phone number> i.e *21040XXXXXXX. To disable, dial *21 again

Call Forward Busy

Dial *24<phone number> i.e *24040XXXXXXX. To disable, dial *24 again.

Call Forward Unavailable

Dial *61<phone number> i.e *61040XXXXXXX. To disable, dial *61 again.

Article ID: 484
Created: April 9, 2024
Last Updated: February 10, 2025
Author: Annive Federicos [annive.federicos@spintel.net.au]

Online URL: https://articles.spintel.net.au/article/enable-disable-call-forward-on-your-home-phone.html