Early Termination Fee and Clawback Charges


Early Termination Fees

An early termination fee may apply if you cancel a SpinTel service before your contract end date. You can check the Critical Information Summary (CIS) for your plan to see what early termination fee applies.

 

Month-to-Month Plans

Most SpinTel plans are month-to-month with no lock-in contracts.

Clawback Charges

Clawback charges only apply if you received a promotional credit during sign-up.

Finalising Your Account

Once your cancellation is completed, you’ll receive a separate email confirmation.

Your final bill is due 7 days after the issue date.



Article ID: 37
Created: April 3, 2024
Last Updated: September 19, 2025
Author: Annive Federicos [annive.federicos@spintel.net.au]

Online URL: https://articles.spintel.net.au/article/early-termination-fee-and-clawback-charges.html