If you’re already on the nbn but want to switch with us, the good news is, the process is very straightforward, head over to our nbn product page and select the best plan for you.
What to expect?
Switching will have a quick turnaround time (see table below for the estimated timeframe to transfer)
Offline during the switch may be encountered, but very minimal
|
Types of Transfer |
Completion Date* |
|
Bundle nbn Transfer (nbn and phone)
|
3 days after the submission date |
|
Bundle nbn Transfer (nbn and phone)
|
the same as the submission date |
|
Bundle nbn Transfer (nbn and phone)
|
5 days after the submission date |
|
Standalone nbn Transfer
|
the same as the submission date |
|
Standalone nbn Transfer
|
3 days after the submission date |
Check your contract
Check if you have an existing contract with your current provider and check for options so you will not be hit with early termination fees
Place your order
If you’re done choosing the best plan, hit buy now and start filling out the form, you can speak with our friendly Sales representative if you need help.
Wait for order confirmation
You are all set, a notification will be sent to your email with the order number and will be followed up with an install date.
Cancel your old service
Check with your old provider and make sure your account is cancelled to avoid additional service charges.
Article ID: 122
Created: April 3, 2024
Last Updated: May 23, 2024
Author: Annive Federicos [annive.federicos@spintel.net.au]
Online URL: https://articles.spintel.net.au/article/transfer-my-nbn-to-spintel.html