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Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
16 articles in this collection
Written by
Joanne
and
Annive
Phone Number Change FAQs
Contact us to get your number change.
Written by
Annive
Updated over a week ago
Rental Modem FAQs
Written by
Annive
Updated over a week ago
Payment Method and its Processing Fees
• List of different modes of payment and it's corresponding processing fees. • How to calculate processing fees.
Written by
Annive
Updated over a week ago
Acceptable Use Policy (AUP) for Mobile Services
SpinTel reserves the right to temporarily restrict or cancel your service if we’ve found a breach of our Acceptable Use Policy.
Written by
Annive
Updated over a week ago
How and When to Contact nbnco for Assistance
Written by
Annive
Updated over a week ago
Retrieving a disconnected nbn phone number
Retrieve a phone number on a disconnected phone or VoIP line.
Written by
Annive
Updated over a week ago
Caller ID Spoofing
Here's an advice on what to do when you receive a suspicious call
Written by
Annive
Updated over a week ago
WiFi Calling FAQs
WiFi Calling allows you to make and receive Calls, MMS and SMS over a WiFi network.
Written by
Annive
Updated over a week ago
Setup FAQ
This FAQ will answer some of the more general questions you might have about your order
Written by
Annive
Updated over a week ago
Cancellation FAQs
We've listed commonly asked question when terminating your service with SpinTel
Written by
Annive
Updated over a week ago
Relocation FAQs
Moving? Learn more about your relocation request here.
Written by
Annive
Updated over a week ago
Mobile FAQs and Its SIM card Delivery
Your mobile phone service questions answered.
Written by
Joanne
Updated over a week ago
Business Broadband Bundle FAQs
What to expect when you signup for a business bundle.
Written by
Joanne
Updated over a week ago
NBN Phone FAQ
All you need to know about NBN phone
Written by
Joanne
Updated over a week ago
Moving to NBN FAQ
Written by
Annive
Updated over a week ago
Replacement Modem FAQs
All you need to know about replacement modem; when and how to return it
Written by
Annive
Updated over a week ago