Your SpinTel Order

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12 articles in this collection
Written by Jayvee, Joanne, and Annive

nbn Service Class

Definition of the nbn service classes
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Written by Annive
Updated over a week ago

nbn™ Subsequent Installation Charge

Information on how much it cost to add another nbn line.
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Written by Annive
Updated this week

Adding a mobile service to an existing account

Adding a mobile service to an existing account is easy. Just follow the steps below and you are all set.
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Written by Joanne
Updated over a week ago

Cancelling an order

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Written by Annive
Updated over a week ago

Tracking your Modem delivery

Everything you need to know about modem delivery
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Written by Annive
Updated over a week ago

What is New Development Charge?

Detailed information about nbn development charge for your reference
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Written by Jayvee
Updated over a week ago

nbn Technician Installation Appointment FAQ

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Written by Annive
Updated over a week ago

Tracking your order

Your order FAQs.
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Written by Joanne
Updated over a week ago

How and when will my SIM be delivered?

Australia Post will deliver your SIM.
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Written by Joanne
Updated over a week ago

How long will it take for my nbn bundle order to complete?

Find out when your NBN service will be up and running.
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Written by Joanne
Updated this week

Activation Timeframe for NBN Bundle and Standalone

A summary of the NBN service classes, its installation time and Phone order SLAs
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Written by Annive
Updated over a week ago

My Order is Held for More Information

We've listed some of the information needed to proceed with your order and when it applies
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Written by Annive
Updated over a week ago