Your SpinTel Order

13 articles
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Written by Annive, Joanne and Jayvee

Understanding Charges for New Developments

New Development Charge (NDC) and Developer Contributions Charge (DCC) compared
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Written by Annive. Updated this week

nbn Service Classes and Installation Timeframes

Definition of the nbn service classes
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Written by Annive. Updated this week

Understanding the nbn™ Subsequent Installation Charge

Information on how much it cost to add another nbn line.
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Written by Annive. Updated this week

How to Easily Add a Mobile Service to Your Existing Account

Adding a mobile service to an existing account is easy. Just follow the steps below and you are all set.
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Written by Joanne. Updated this week

How to Cancel Your Order

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Written by Annive. Updated this week

Tracking Your Modem Delivery: Everything You Need to Know

Everything you need to know about modem delivery
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Written by Annive. Updated this week

Understanding the nbn New Development Charge

Detailed information about nbn development charge for your reference
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Written by Jayvee. Updated this week

nbn Technician Installation Appointment FAQ

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Written by Annive. Updated this week

How to Track Your Order with Spintel

Your order FAQs.
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Written by Joanne. Updated this week

SIM Delivery Process

Australia Post will deliver your SIM.
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Written by Joanne. Updated this week

Understanding NBN Bundle Order Completion Timeframes

Find out when your NBN service will be up and running.
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Written by Joanne. Updated this week

Activation Timeframe for NBN Bundle and Standalone

A summary of the NBN service classes, its installation time and Phone order SLAs
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Written by Annive. Updated this week

Why Your Order is on Hold and What You Can Do About It

We've listed some of the information needed to proceed with your order and when it applies
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Written by Annive. Updated this week