SpinTel

Information where to find the make and model of your modem.

How do I find my router model?

Information where to check your router details such as Serial Number, MAC ID, etc

A guide on what to do if you are connected to WiFi and says "No Internet".

This article contains useful troubleshooting steps if you are having issues with your FTTP service

This article contains useful troubleshooting steps if you are having issues with your Fixed Wireless service

This article contains useful troubleshooting steps if you are having issues with your HFC service

This article contains useful troubleshooting steps if you are having issues with your FTTN service

This article contains useful troubleshooting steps if you are having issues with your FTTC service

This article contains useful troubleshooting steps if you are having issues with your service.

Here are some tips on how to improve your WiFi speed.

You don't need to be an expert to fix a slow speed issue. These tips will take the pain out of troubleshooting.

Save time by trying these tips to isolate the issue before calling SpinTel.

WiFi isn't working? See steps here for the troubleshooting

Find answers and get help from Intercom Support and Community Experts

{assigneeName} needs more information from you