SpinTel Knowledgebase
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Broadband Services
Broadband Services
nbn, ADSL,5G and Wireless/Mobile Broadband
+2
72 articles in this collection
Written by
Con Georgiopoulos,
Jayvee,
Joanne TL
and 2 others
Getting Started
Co-existence on FTTN Connections
This article provides information on co-existence and the options available if your service is affected
Written by
Annive
Updated over a week ago
Do you offer Static IP?
This article will answer your question on how to get a Static IP and how much it costs
Written by
Annive
Updated over a week ago
Modem Compatibility
Check out our active modem and its compatibility here.
Written by
Annive
Updated over a week ago
NBN BYO modem requirements
If you're bringing your own modem, you'll need to make sure it's compatible with the NBN technology connecting your home.
Written by
Annive
Updated over a week ago
Transfer my NBN to SpinTel
Here's a step by step guide on how you can transfer your existing NBN to SpinTel
Written by
Jayvee
Updated over a week ago
How do I switch from ADSL to NBN?
We have made it easy for you to upgrade to NBN.
Written by
Annive
Updated over a week ago
Connection Guides and Setup Instructions
How to Set Up Port Forwarding for Netcomm modem
A quick guide on how to open and forward the modem port to a computer or game console on your local network.
Written by
Annive
Updated over a week ago
Setting up your NBN connection
Step-by-step instructions to help you set up your NBN modem.
Written by
Joanne TL
Updated over a week ago
Setting up your NBN BYO modem
Step-by-step instructions to help you set up your own modem.
Written by
Annive
Updated over a week ago
Common modem configuration
Follow these instructions to setup your own (BYO) modem
Written by
Joanne TL
Updated over a week ago
How To Connect a Computer Directly to the Modem
This article will show you how to connect a computer directly to your SpinTel modem and scenarios when this would be worthwhile.
Written by
Annive
Updated over a week ago
How to access my modem gateway (BYOM)
Guide on how to access your own modem's default gateway
Written by
Jayvee
Updated over a week ago
How to find the default gateway (your modem's IP address)
This guide will show you how to find your router’s default gateway on your computer.
Written by
Jayvee
Updated over a week ago
How to Change the Wi-Fi Network name and password on your Netcomm modem
A guide on how you can personalise the WiFi name and password on your Netcomm modem
Written by
Annive
Updated over a week ago
How to Factory Reset your modem
A walk through on how you can perform a factory reset on your modem
Written by
Annive
Updated over a week ago
Setting up your HFC Connection
How to set up your nbn™ HFC (Hybrid Fibre Coaxial) technology
Written by
Joven
Updated over a week ago
Setting up your FTTN/B connection
This contains steps on how to set up your nbn™ FTTN/B (Fibre to the Node/Building) technology.
Written by
Joven
Updated over a week ago
Setting up your FTTC connection
This contains steps on how to set up your nbn™ FTTC (Fibre to the Curb) technology.
Written by
Joven
Updated over a week ago
Setting up your FTTP connection
This contains steps on how to set up your nbn™ FTTP (Fibre to the Premise) technology.
Written by
Joven
Updated over a week ago
Setting up your Fixed Wireless connection
This contains steps on how to set up your nbn™ Fixed Wireless technology.
Written by
Joven
Updated over a week ago
Different NBN connection types
NBN connection types explained.
Written by
Joanne TL
Updated over a week ago
nbn™ Fibre to the Node explained (FTTN)
Written by
Con Georgiopoulos
Updated over a week ago
nbn™ Fibre to the Curb explained (FTTC)
Written by
Con Georgiopoulos
Updated over a week ago
nbn™ Hybrid Fibre Coaxial explained (HFC)
Written by
Con Georgiopoulos
Updated over a week ago
Modem Guides
Setting up Netcomm using other ISPs credentials.
You can use SpinTel's supplied modem on another service provider by following the steps below.
Written by
Joanne TL
Updated over a week ago
Setting up NBN Connection with Netcomm NL1901
You can use NL1901 when you switch to NBN.
Written by
Annive
Updated over a week ago
How to configure your Netcomm NF18ACV Modem
This guide will assist you in connecting your Netcomm NF18ACV modem to SpinTel network
Written by
Annive
Updated yesterday
How to Configure Belkin Modem for NBN
This guide will assist you in connecting your Belkin modem to SpinTel network
Written by
Annive
Updated over a week ago
How to Configure Huawei HG659
This guide will assist you in connecting your Huawei HG659 modem to SpinTel network
Written by
Annive
Updated over a week ago
How to Configure your DLINK Modem
This guide will assist you in connecting your DLINK modem to SpinTel network
Written by
Annive
Updated over a week ago
How to Configure your NETGEAR Modem
This guide will assist you in connecting your Netgear Modem to SpinTel network
Written by
Annive
Updated over a week ago
How to configure ASUS modem
This guide will assist you in connecting your Asus modem to SpinTel network
Written by
Annive
Updated today
How to configure Linksys modem
This guide will assist you in connecting your Linksys modem to SpinTel network
Written by
Annive
Updated over a week ago
How to Configure TP-Link Archer VR500V
This guide will assist you in connecting your TP-Link Archer VR500V to SpinTel network
Written by
Annive
Updated today
How to Configure your TP-Link Modem
This guide will assist you in connecting your TP-Link Modem to SpinTel network
Written by
Annive
Updated today
How to Configure TP-Link TL-WDR3600 N600
This guide will assist you in connecting your TP-Link TL-WDR3600 N600 modem to SpinTel network
Written by
Annive
Updated today
How to Configure TP-Link Archer D9
This guide will assist you in connecting your TP-Link Archer D9 modem to SpinTel network
Written by
Annive
Updated today
How to Configure TP-Link VR600 V1 and V2 Hardware Version
This guide will assist you in connecting your TP-Link VR600 modem to SpinTel network
Written by
Annive
Updated today
How to Configure TP-Link Archer C7 AC1750 V1, V2 or V3 Hardware Version
This guide will assist you in connecting your Archer C7 AC1750 V1, V2 or V3 Hardware Version to SpinTel network
Written by
Annive
Updated today
How to Configure TP-Link Archer C7 AC1750 V4 Hardware Version
This guide will assist you in connecting your TP Link Archer C7 AC1750 V4 Hardware Version to SpinTel network
Written by
Annive
Updated today
How to set up your TP-Link VR1600v modem
For NBN HFC & NBN Fixed Wireless
Written by
Con Georgiopoulos
Updated over a week ago
NBN Troubleshooting
Can't connect to the internet - FTTP Service
This article contains useful troubleshooting steps if you are having issues with your FTTP service
Written by
Annive
Updated over a week ago
Can't connect to the internet – Fixed Wireless Service
This article contains useful troubleshooting steps if you are having issues with your Fixed Wireless service
Written by
Annive
Updated over a week ago
Can't connect to the internet – HFC Service
This article contains useful troubleshooting steps if you are having issues with your HFC service
Written by
Annive
Updated over a week ago
Can't connect to the internet – FTTN Service
This article contains useful troubleshooting steps if you are having issues with your FTTN service
Written by
Annive
Updated over a week ago
Can't connect to the internet – Fibre to the Curb service
This article contains useful troubleshooting steps if you are having issues with your FTTC service
Written by
Annive
Updated over a week ago
Slow Speed – FTTN/B Services
This article contains useful troubleshooting steps if you are having issues with your service.
Written by
Annive
Updated over a week ago
Slow Speed – FTTC, FTTP, HFC and FW Services
This article contains useful troubleshooting steps if you are having issues with your service.
Written by
Annive
Updated over a week ago
What is an MDF?
Written by
Con Georgiopoulos
Updated over a week ago
WiFi Speed Issue
Here are some tips on how to deal with WiFi Speed issue
Written by
Annive
Updated over a week ago
Fix common speed issues
You don't need to be an expert to fix a slow speed issue. These tips will take the pain out of troubleshooting.
Written by
Joanne TL
Updated over a week ago
Can't connect to the internet
Save time by trying these tips to isolate the issue before calling SpinTel.
Written by
Joven
Updated over a week ago
WiFi connection does not work With SpinTel Supplied Modem - NBN
WiFi isn't working? See steps here for the troubleshooting
Written by
Annive
Updated over a week ago
ADSL Troubleshooting
Getting a slow connection ADSL Broadband
Basic troubleshooting for slow connection
Written by
Annive
Updated over a week ago
4G Connection Guides and Setup Instructions
Setting up your Netcomm NL1901 modem
A guide on how to set up your NL1901 modem for Wireless broadband service
Written by
Annive
Updated over a week ago
Setting up your Huawei B818 modem
A guide for your Huawei B818 modem
Written by
Annive
Updated over a week ago
Netgear AC800S Guide
Get to know more about your Netgear AC800S here.
Written by
Annive
Updated over a week ago
4G Wireless Broadband Troubleshooting
Internet settings for wireless broadband
Get your wireless broadband up and running quick smart.
Written by
Joanne TL
Updated over a week ago
Home Wireless Broadband Troubleshooting Steps
Save time by trying these steps to isolate the issue before contacting SpinTel
Written by
Annive
Updated over a week ago
Unable to Connect after Configuring Wireless Broadband service with Netcomm NL1901
Things to check when modem configuration failed to connect your NL1901 to the Network
Written by
Annive
Updated over a week ago
How to Access Netgear AC800S Gateway
A guide to the router web interface
Written by
Annive
Updated over a week ago
How to Setup Netgear AC800S for Internet (APN Settings)
This guide will assist you in setting up your APN for your Netgear AC800S
Written by
Annive
Updated over a week ago
How to Insert your SIM card and Battery on your Netgear AC800S
Before you can use your router, you need to insert your SIM and the battery.
Written by
Annive
Updated over a week ago
How to Change WiFi Hotspot Name and password on your Netgear AC800S
A guide on how you can personalise the WiFi name and password on your Netgear AC800S modem
Written by
Annive
Updated over a week ago
How to Secure your Netgear AC800S with your PIN
Steps on how to disable/enable your PIN and how to update it to secure your Netgear AC800s from unauthorise use.
Written by
Annive
Updated over a week ago
5G Wireless Broadband Troubleshooting
Setting up the SpinTel 5G Wireless Modem
Written by
Con Georgiopoulos
Updated over a week ago
5G Wireless Broadband troubleshooting: Poor or no signal
Written by
Con Georgiopoulos
Updated over a week ago
How to find the best 5G signal
Written by
Con Georgiopoulos
Updated over a week ago
5G Home Internet troubleshooting FAQs
Written by
Annive
Updated over a week ago
5G Home Internet: Changing your WiFi name and password
A guide on how to secure and personalise your Wi-Fi network name and password
Written by
Annive
Updated over a week ago
Mobile Broadband Troubleshooting
Mobile Broadband Troubleshooting Steps
Save time by trying these steps to isolate the issue before contacting SpinTel
Written by
Annive
Updated over a week ago
Internet settings for pocket WiFi or mobile broadband
Get your pocket WiFi or mobile broadband up and running.
Written by
Joanne TL
Updated over a week ago