Broadband Services

How to find the default gateway (your modem's IP address)

This guide will show you how to find your router’s default gateway.

Written by Jayvee
Updated over a week ago

How to Factory Reset your modem

A walk through on how you can perform a factory reset on your modem

Written by Annive
Updated over a week ago

nbn™ BYO modem requirements

If you're bringing your own modem, you'll need to make sure it's compatible with the nbn™ technology connecting your home.

Written by Annive
Updated over a week ago

Setting up the SpinTel 5G Wireless Modem

Written by Con Georgiopoulos
Updated over a week ago

Unable to Connect after Configuring Wireless Broadband service with NL190ACV

Things to check when modem configuration failed to connect your NL190ACV to the Network

Written by Annive
Updated over a week ago

How To Connect a Computer Directly to the Modem

This article will show you how to connect a computer directly to your SpinTel modem and scenarios when this would be worthwhile.

Written by Annive
Updated over a week ago

How to Change the Wi-Fi Network name and password on your Netcomm modem

A guide on how you can personalise the WiFi name and password on your Netcomm modem

Written by Annive
Updated over a week ago

How to access my modem gateway (BYOM)

Guide on how to access your own modem's default gateway

Written by Jayvee
Updated over a week ago

Internet settings for wireless broadband

Get your wireless broadband up and running quick smart.

Written by Joanne M
Updated over a week ago

nbn™ Fibre to the Node explained (FTTN)

Written by Con Georgiopoulos
Updated over a week ago

nbn™ Hybrid Fibre Coaxial explained (HFC)

Written by Con Georgiopoulos
Updated over a week ago

Setting up your NBN BYO modem

Step-by-step instructions to help you set up your modem.

Written by Annive
Updated over a week ago

nbn™ Fibre to the Curb explained (FTTC)

Written by Con Georgiopoulos
Updated over a week ago

Different NBN connection types

NBN connection types explained.

Written by Joanne M
Updated over a week ago

Setting up your NBN or Wireless Broadband modem

Step-by-step instructions to help you set up your modem.

Written by Joanne M
Updated over a week ago

How to set up your TP-Link VR1600v modem

For NBN HFC & NBN Fixed Wireless

Written by Con Georgiopoulos
Updated over a week ago

Common modem configuration

Follow these instructions to setup your own (BYO) modem

Written by Joanne M
Updated over a week ago

Can't connect to the internet

Save time by trying these tips to isolate the issue before calling SpinTel.

Written by Joven
Updated over a week ago

Getting a slow connection NBN

Written by Annive
Updated over a week ago

WiFi connection does not work With SpinTel Supplied Modem - NBN

WiFi isn't working? See steps here for the troubleshooting

Written by Annive
Updated over a week ago

Getting a slow connection ADSL Broadband

Basic troubleshooting for slow connection

Written by Annive
Updated over a week ago

How to find the best 5G signal

Written by Con Georgiopoulos
Updated over a week ago

5G Wireless Broadband troubleshooting: Poor or no signal

Written by Con Georgiopoulos
Updated over a week ago

How to Setup Netgear AC800S for Internet (APN Settings)

This guide will assist you in setting up your APN for your Netgear AC800S

Written by Annive
Updated over a week ago

How to Insert your SIM card and Battery on your Netgear AC800S

Before you can use your router, you need to insert your SIM and the battery.

Written by Annive
Updated over a week ago

How to Access Netgear AC800S Gateway

A guide to the router web interface

Written by Annive
Updated over a week ago

How to Secure your Netgear AC800S with your PIN

Steps on how to disable/enable your PIN and how to update it to secure your Netgear AC800s from unauthorise use.

Written by Annive
Updated over a week ago

How to Change WiFi Hotspot Name and password on your Netgear AC800S

A guide on how you can personalise the WiFi name and password on your Netgear AC800S modem

Written by Annive
Updated over a week ago

Internet settings for pocket WiFi or mobile broadband

Get your pocket WiFi or mobile broadband up and running.

Written by Joanne M
Updated over a week ago

Huawei B818 Guide

A guide for your Huawei B818 modem

Written by Annive
Updated this week

How to Configure NETGEAR DGN2200

This guide will assist you in connecting your Netgear DGN200 to SpinTel network

Written by Annive
Updated over a week ago

How to configure Belkin modem

This guide will assist you in connecting your Belkin modem to SpinTel network

Written by Annive
Updated over a week ago

Netgear AC800S Guide

Get to know more about your Netgear AC800S here.

Written by Annive
Updated over a week ago

How to Configure Archer C7 AC1750 V4 Hardware Version

This guide will assist you in connecting your Archer C7 AC1750 V4 Hardware Version to SpinTel network

Written by Annive
Updated over a week ago

How to configure Linksys modem

This guide will assist you in connecting your Linksys modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Archer C7 AC1750 V1, V2 or V3 Hardware Version

This guide will assist you in connecting your Archer C7 AC1750 V1, V2 or V3 Hardware Version to SpinTel network

Written by Annive
Updated over a week ago

Setting up new provider's credentials on Netcomm modem or update firmware version

This applies to non-active customers who wish to use the modem with another provider.

Written by Joanne M
Updated over a week ago

How to configure ASUS modem

This guide will assist you in connecting your Asus modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure Netgear D7000v2

This guide will assist you in connecting your Netgear D7000v2 modem to SpinTel network

Written by Annalyn Jamen
Updated over a week ago