Broadband Services

Do you offer Static IP?

This article will answer your question on how to get a Static IP and how much it costs

Written by Annive
Updated over a week ago

Modem Compatibility

Check out our active modem and its compatibility here.

Written by Annive
Updated over a week ago

NBN BYO modem requirements

If you're bringing your own modem, you'll need to make sure it's compatible with the NBN technology connecting your home.

Written by Annive
Updated over a week ago

Transfer my NBN to SpinTel

Here's a step by step guide on how you can transfer your existing NBN to SpinTel

Written by Jayvee
Updated over a week ago

How do I switch from ADSL to NBN?

We have made it easy for you to upgrade to NBN.

Written by Annive
Updated over a week ago

nbn™ Fibre to the Node explained (FTTN)

Written by Con Georgiopoulos
Updated over a week ago

Co-existence on FTTN Connections

This article provides information on co-existence and the options available if your service is affected

Written by Annive
Updated over a week ago

nbn™ Fibre to the Curb explained (FTTC)

Written by Con Georgiopoulos
Updated over a week ago

nbn™ Hybrid Fibre Coaxial explained (HFC)

Written by Con Georgiopoulos
Updated over a week ago

Different NBN connection types

NBN connection types explained.

Written by Joanne TL
Updated over a week ago

Setting up your NBN connection

Step-by-step instructions to help you set up your NBN modem.

Written by Joanne TL
Updated over a week ago

Setting up your FTTN/B connection

This contains steps on how to set up your nbn™ FTTN/B (Fibre to the Node/Building) technology.

Written by Joven
Updated over a week ago

Setting up your FTTP connection

This contains steps on how to set up your nbn™ FTTP (Fibre to the Premise) technology.

Written by Joven
Updated over a week ago

Setting up your FTTC connection

This contains steps on how to set up your nbn™ FTTC (Fibre to the Curb) technology.

Written by Joven
Updated over a week ago

Setting up your HFC Connection

How to set up your nbn™ HFC (Hybrid Fibre Coaxial) technology

Written by Joven
Updated over a week ago

Setting up your Fixed Wireless connection

This contains steps on how to set up your nbn™ Fixed Wireless technology.

Written by Joven
Updated over a week ago

Setting up your NBN BYO modem

Step-by-step instructions to help you set up your own modem.

Written by Annive
Updated over a week ago

Common Modem Configuration

Follow these instructions to setup your own (BYO) modem

Written by Joanne TL
Updated over a week ago

How to access my modem gateway (BYOM)

Guide on how to access your own modem's default gateway

Written by Jayvee
Updated over a week ago

How to find the default gateway (your modem's IP address)

This guide will show you how to find your router’s default gateway on your computer.

Written by Jayvee
Updated over a week ago

How To Connect a Computer Directly to the Modem

This article will show you how to connect a computer directly to your SpinTel modem and scenarios when this would be worthwhile.

Written by Annive
Updated over a week ago

How to Set Up Port Forwarding for Netcomm modem

A quick guide on how to open and forward the modem port to a computer or game console on your local network.

Written by Annive
Updated over a week ago

How to Change the Wi-Fi Network name and password on your Netcomm modem

A guide on how you can personalise the WiFi name and password on your Netcomm modem

Written by Annive
Updated over a week ago

How to Factory Reset your modem

A walk through on how you can perform a factory reset on your modem

Written by Annive
Updated over a week ago

How to configure ASUS GT-AX11000 ROG modem

This guide will assist you in connecting your Asus GT-AX11000 ROG modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Sagemcom Fast 4320

This guide will assist you in connecting your Sagemcom Fast 4320 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Technicolor DJA0230 Modem

This guide will assist you in connecting your Technicolor DJA0230 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear N750 Modem

This guide will assist you in connecting your Netgear N750 Model DGND4000 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear Orbi RBR20 Modem

This guide will assist you in connecting your Netgear Orbi RBR20 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure your TP-Link Archer C20 AC750 modem

This guide will assist you in connecting your TP-Link Archer C20 AC750 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Belkin N600 F9J1102 Modem

This guide will assist you in connecting your Belkin modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Technicolor Smart Gen 2

This guide will assist you in connecting your Smart Gen 2 modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure your Netcomm NF18MESH Modem

This guide will assist you in connecting your Netcomm NF18MESH modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure your Netcomm NF4V Modem

This guide will assist you in connecting your Netcomm NF4V modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure ASUS BRT-AC828 modem

This guide will assist you in connecting your Asus BRT-AC828 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your LINKSYS EA9500 Modem

This guide will assist you in connecting your LINKSYS EA9500 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your LINKSYS X6200 Modem

This guide will assist you in connecting your LINKSYS X6200 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your FRITZ!Box Modem

This guide is suitable for FRITZ!Box 7490, 7390, 7360, and 7272 routers using the latest FRITZ!OS firmware

Written by Annive
Updated over a week ago

How to Configure your Billion 8700AX-1600 Modem

This guide will assist you in connecting your Billion 8700AX-1600 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Billion D8700NEXL R2 Modem

This guide will assist you in connecting your Billion D8700NEXL R2 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Billion 8900X R3 Modem

This guide will assist you in connecting your Billion 8900X R3 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure DrayTek Vigor130

This guide will assist you in connecting your DrayTek Vigor130 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer C1200

This guide will assist you in connecting your TP-Link Archer C1200 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer D7

This guide will assist you in connecting your TP-Link Archer D7 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer VR400

This guide will assist you in connecting your TP-Link Archer VR400 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer VR2600

This guide will assist you in connecting your TP-Link Archer VR2600 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link TD-W8968

This guide will assist you in connecting your TP-Link TD-W8968 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link TD-W8970

This guide will assist you in connecting your TP-Link TD-W8970 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link TD-W8980

This guide will assist you in connecting your TP-Link TD-W8980 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer VR200v V2

This guide will assist you in connecting your TP-Link Archer VR200v V2 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear R9000 Modem

This guide will assist you in connecting your Netgear R9000 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear R8500 Modem

This guide will assist you in connecting your Netgear R8500 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear R8000 Modem

This guide will assist you in connecting your Netgear R8000 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear R7000P Modem

This guide will assist you in connecting your Netgear R7000P Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear R7000 Modem

This guide will assist you in connecting your Netgear R7000 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear R6400 Modem

This guide will assist you in connecting your Netgear R6400 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear R6300 Modem

This guide will assist you in connecting your Netgear R6300 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear R6220 Modem

This guide will assist you in connecting your Netgear R6220 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear V6510-1FXAUS Modem

This guide will assist you in connecting your Netgear V6510-1FXAUS Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D8500 Modem

This guide will assist you in connecting your Netgear D8500 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D6220 Modem

This guide will assist you in connecting your Netgear D6220 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D6300 Modem

This guide will assist you in connecting your Netgear D6300 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D6200 Modem

This guide will assist you in connecting your Netgear D6200 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D6000 Modem

This guide will assist you in connecting your Netgear D6000 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D6100 Modem

This guide will assist you in connecting your Netgear D6100 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D3600 Modem

This guide will assist you in connecting your Netgear D3600 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D7800 Modem

This guide will assist you in connecting your Netgear D7800 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D7000 Modem

This guide will assist you in connecting your Netgear D7000 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear DM200 Modem

This guide will assist you in connecting your Netgear DM200 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your Netgear D6400 Modem

This guide will assist you in connecting your Netgear D6400 Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer VR900

This guide will assist you in connecting your TP-Link Archer VR900 modem to SpinTel network.

Written by Annive
Updated over a week ago

How to Configure TP-Link TD-W9980

This guide will assist you in connecting your TP-Link TD-W9980 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer VR2800

This guide will assist you in connecting your TP-Link Archer VR2800 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link TD-W9970

This guide will assist you in connecting your TP-Link TD-W9970 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DIR-885L AC3150 Modem

This guide will assist you in connecting your D-LINK DIR-885L AC3150 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-5300 Modem

This guide will assist you in connecting your D-LINK DSL-5300 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-3900 Modem

This guide will assist you in connecting your D-LINK DSL-3900 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-2885A Modem

This guide will assist you in connecting your D-LINK DSL-2885A modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-G225 Modem

This guide will assist you in connecting your D-LINK DSL-G225 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK TalkBox2800 (DVA-2800) Modem

This guide will assist you in connecting your D-LINK TalkBox2800 (DVA-2800) modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-2750B Modem

This guide will assist you in connecting your D-LINK DSL-2750B modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-2888A Modem

This guide will assist you in connecting your D-LINK DSL-2888A modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-4320L Modem

This guide will assist you in connecting your D-LINK DSL-4320L modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-2544N Modem

This guide will assist you in connecting your D-LINK DSL-2544N modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-2877AL Modem

This guide will assist you in connecting your D-LINK DSL-2877AL modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-2900AL Modem

This guide will assist you in connecting your D-LINK DSL-2900AL modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your D-LINK DSL-2750U Modem

This guide will assist you in connecting your D-LINK DSL-2750U modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure ASUS DSL-55U modem

This guide will assist you in connecting your Asus DSL-55U modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure ASUS DSL-AC52U modem

This guide will assist you in connecting your Asus DSL-AC52U modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure ASUS DSL-AC66U modem

This guide will assist you in connecting your Asus DSL-AC66U modem to SpinTel network

Written by Annive
Updated over a week ago

Setting up Netcomm Using Other ISPs Credentials and Updating the Firmware Version

This article will guide you on how to set up SpinTel's supplied modem on another service provider and how to update the modem's firmware

Written by Joanne TL
Updated this week

How to configure ASUS DSL-AC68U modem

This guide will assist you in connecting your Asus DSL-AC68U modem to SpinTel network

Written by Annive
Updated over a week ago

Setting up NBN Connection with Netcomm NL1901

You can use NL1901 when you switch to NBN.

Written by Annive
Updated over a week ago

How to configure your Netcomm NF5 (N300) Modem

This guide will assist you in connecting your Netcomm NF5 (N300) modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure your Netcomm NF18ACV Modem

This guide will assist you in connecting your Netcomm NF18ACV modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Sagemcom Fast 4315NHP

This guide will assist you in connecting your Sagemcom Fast 4315NHP modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Netcomm NF10WV

This guide will assist you in connecting your Netcomm NF10WV modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Technicolor TG789VAC V2

This guide will assist you in connecting your TG789VAC V2 modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure your Tenda D1201 Wireless AC1200 modem

This guide will assist you in connecting your Tenda modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Belkin Modem for NBN

This guide will assist you in connecting your Belkin modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Sagemcom Fast 5355

This guide will assist you in connecting your Sagemcom Fast 5355 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure Huawei HG659

This guide will assist you in connecting your Huawei HG659 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your DLINK Modem

This guide will assist you in connecting your DLINK modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link TD-W9977

This guide will assist you in connecting your TP-Link TD-W9977 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your NETGEAR Modem

This guide will assist you in connecting your Netgear Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link TD-VG5612

This guide will assist you in connecting your TP-Link TD-VG5612 modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure ASUS modem

This guide will assist you in connecting your Asus modem to SpinTel network

Written by Annive
Updated over a week ago

How to configure Linksys modem

This guide will assist you in connecting your Linksys modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer VR500V

This guide will assist you in connecting your TP-Link Archer VR500V to SpinTel network

Written by Annive
Updated over a week ago

How to Configure your TP-Link Modem

This guide will assist you in connecting your TP-Link Modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link TL-WDR3600 N600

This guide will assist you in connecting your TP-Link TL-WDR3600 N600 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer D9

This guide will assist you in connecting your TP-Link Archer D9 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link VR600 V1 and V2 Hardware Version

This guide will assist you in connecting your TP-Link VR600 modem to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer C7 AC1750 V1, V2 or V3 Hardware Version

This guide will assist you in connecting your Archer C7 AC1750 V1, V2 or V3 Hardware Version to SpinTel network

Written by Annive
Updated over a week ago

How to Configure TP-Link Archer C7 AC1750 V4 Hardware Version

This guide will assist you in connecting your TP Link Archer C7 AC1750 V4 Hardware Version to SpinTel network

Written by Annive
Updated over a week ago

How to set up your TP-Link VR1600v modem

For NBN HFC & NBN Fixed Wireless

Written by Con Georgiopoulos
Updated over a week ago

Can't connect to the internet - FTTP Service

This article contains useful troubleshooting steps if you are having issues with your FTTP service

Written by Annive
Updated over a week ago

Can't connect to the internet – Fixed Wireless Service

This article contains useful troubleshooting steps if you are having issues with your Fixed Wireless service

Written by Annive
Updated over a week ago

Can't connect to the internet – HFC Service

This article contains useful troubleshooting steps if you are having issues with your HFC service

Written by Annive
Updated over a week ago

Can't connect to the internet – FTTN Service

This article contains useful troubleshooting steps if you are having issues with your FTTN service

Written by Annive
Updated over a week ago

Can't connect to the internet – Fibre to the Curb service

This article contains useful troubleshooting steps if you are having issues with your FTTC service

Written by Annive
Updated over a week ago

Slow Speed – FTTN/B Services

This article contains useful troubleshooting steps if you are having issues with your service.

Written by Annive
Updated over a week ago

How to Fix WiFi Speed Issue

Here are some tips on how to improve your WiFi speed.

Written by Annive
Updated over a week ago

What is an MDF?

Written by Con Georgiopoulos
Updated over a week ago

Fix common speed issues

You don't need to be an expert to fix a slow speed issue. These tips will take the pain out of troubleshooting.

Written by Joanne TL
Updated over a week ago

Can't connect to the internet

Save time by trying these tips to isolate the issue before calling SpinTel.

Written by Joven
Updated over a week ago

WiFi connection does not work With SpinTel Supplied Modem - NBN

WiFi isn't working? See steps here for the troubleshooting

Written by Annive
Updated over a week ago

Getting a slow connection ADSL Broadband

Basic troubleshooting for slow connection

Written by Annive
Updated over a week ago

Setting up your Netcomm NL1901 modem

A guide on how to set up your NL1901 modem for Wireless broadband service

Written by Annive
Updated over a week ago

Setting up your Huawei B818 modem

A guide for your Huawei B818 modem

Written by Annive
Updated over a week ago

Netgear AC800S Guide

Get to know more about your Netgear AC800S here.

Written by Annive
Updated over a week ago

How to Reset Netgear AC800S

A guide on how to restore the Netgear AC800S to factory default settings

Written by Annive
Updated over a week ago

Home Wireless Broadband Troubleshooting Steps

Save time by trying these steps to isolate the issue before contacting SpinTel

Written by Annive
Updated over a week ago

Internet settings for wireless broadband

Get your wireless broadband up and running quick smart.

Written by Joanne TL
Updated over a week ago

How to Access Netgear AC800S Gateway

A guide to the router web interface

Written by Annive
Updated over a week ago

Unable to Connect after Configuring Wireless Broadband service with Netcomm NL1901

Things to check when modem configuration failed to connect your NL1901 to the Network

Written by Annive
Updated over a week ago

How to Setup Netgear AC800S for Internet (APN Settings)

This guide will assist you in setting up your APN for your Netgear AC800S

Written by Annive
Updated over a week ago

How to Insert your SIM card and Battery on your Netgear AC800S

Before you can use your router, you need to insert your SIM and the battery.

Written by Annive
Updated over a week ago

How to Change WiFi Hotspot Name and password on your Netgear AC800S

A guide on how you can personalise the WiFi name and password on your Netgear AC800S modem

Written by Annive
Updated over a week ago

How to Secure your Netgear AC800S with your PIN

Steps on how to disable/enable your PIN and how to update it to secure your Netgear AC800s from unauthorise use.

Written by Annive
Updated over a week ago

Setting up the SpinTel 5G Wireless Modem

Written by Con Georgiopoulos
Updated over a week ago

5G Wireless Broadband troubleshooting: Poor or no signal

Written by Con Georgiopoulos
Updated over a week ago

How to find the best 5G signal

Written by Con Georgiopoulos
Updated over a week ago

5G Home Internet troubleshooting FAQs

Written by Annive
Updated over a week ago

5G Home Internet: Changing your WiFi name and password

A guide on how to secure and personalise your Wi-Fi network name and password

Written by Annive
Updated over a week ago

Mobile Broadband Troubleshooting Steps

Save time by trying these steps to isolate the issue before contacting SpinTel

Written by Annive
Updated over a week ago

Internet settings for pocket WiFi or mobile broadband

Get your pocket WiFi or mobile broadband up and running.

Written by Joanne TL
Updated over a week ago