Billing and Accounts

Con Georgiopoulos avatar Joanne avatar Annive avatar
18 articles in this collection
Written by Con Georgiopoulos, Joanne, and Annive
Bill and Payments

Understanding your bill

We explain how our billing system works and what you can expect.
Joanne avatar
Written by Joanne
Updated over a week ago

First bill

Your first bill may be a different amount to what you expect
Joanne avatar
Written by Joanne
Updated over a week ago

Checking your bill

This article will help you access your past bills.
Annive avatar
Written by Annive
Updated over a week ago

Hardship Request, Suspensions, Disconnections

Annive avatar
Written by Annive
Updated over a week ago

How to manage your bill reminders

This article will show you the options on how to receive a bill notification.
Joanne avatar
Written by Joanne
Updated over a week ago

How to pay your bill

Find out the different options available for paying your SpinTel bill.
Joanne avatar
Written by Joanne
Updated over a week ago

Understanding the charges on your bill

Here are some common charges and their description to help you understand your bill.
Annive avatar
Written by Annive
Updated over a week ago

Payment processing fees

What you need to know about SpinTel's processing fees.
Joanne avatar
Written by Joanne
Updated over a week ago

Early Termination Fee and Clawback Charges

When service is terminated within a contract, ETF and clawback charges will apply.
Annive avatar
Written by Annive
Updated over a week ago

ACMA Mobile Levy - (Australian Communications and Media Authority)

Annive avatar
Written by Annive
Updated over a week ago

Can I pay in advance?

Steps on how to make an advance payment
Annive avatar
Written by Annive
Updated over a week ago

Late Payment and Declined Fees FAQ

A quick guideline on late payment fee
Joanne avatar
Written by Joanne
Updated over a week ago