Billing and Accounts

Joanne M avatar Annive avatar Annalyn Jamen avatar
17 articles in this collection
Written by Joanne M, Annive, and Annalyn Jamen
Bill and Payments

Understanding your bill

We explain how our billing system works and what you can expect.
Joanne M avatar
Written by Joanne M
Updated over a week ago

First invoice/Prorata

Your first bill may be higher than expected
Joanne M avatar
Written by Joanne M
Updated over a week ago

Checking my bill

This article will help you access your past bills.
Annalyn Jamen avatar
Written by Annalyn Jamen
Updated over a week ago

How can I receive my bills and manage bill reminders?

This article will guide you how you want to receive your bill and manage bill notification.
Joanne M avatar
Written by Joanne M
Updated over a week ago

How to pay your bill

Find out the different options available for paying your SpinTel bill.
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Written by Joanne M
Updated over a week ago

Understanding the charges on your Invoice

Here are some common charges and their description to help you understand your bill.
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Written by Annive
Updated over a week ago

Payment processing fees

What you need to know about SpinTel's processing fees.
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Written by Joanne M
Updated over a week ago

Early Termination Fee and Clawback Charges

When service is terminated within a contract, ETF and clawback charges will apply.
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Written by Annive
Updated over a week ago

ACMA Mobile Levy - (Australian Communications and Media Authority)

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Written by Annalyn Jamen
Updated over a week ago

Can I pay in advance?

Steps on how to make an advance payment
Annive avatar
Written by Annive
Updated over a week ago

Late Payment and Declined Fees FAQ

A quick guideline on late payment fee
Joanne M avatar
Written by Joanne M
Updated over a week ago