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Mobile Services
+2
28 articles in this collection
Written by
Con Georgiopoulos,
Jayvee,
Joanne
and 2 others
Getting Started
What is eSIM?
Information about eSIM
Written by
Annive
Updated over a week ago
Switch your mobile phone number to SpinTel
Written by
Con Georgiopoulos
Updated over a week ago
How can I sign up to a SpinTel SIM Plan?
Easily sign up on SpinTel's website or talk to a sales representative.
Written by
Joanne
Updated over a week ago
Can I use the SpinTel SIM on my current phone?
This article will help you understand in using our SIM on your phone.
Written by
Joven
Updated over a week ago
SIM Cards and Activations
How to activate a new mobile number?
Got your SpinTel SIM and ready to activate a new number? Here's how
Written by
Joanne
Updated over a week ago
How to transfer my mobile number to SpinTel
Got your SpinTel SIM and ready to initiate the transfer of your mobile number? Here's how
Written by
Joanne
Updated over a week ago
Unsuccessful mobile number transfer
How to get to the bottom of why your mobile number didn't transfer.
Written by
Joanne
Updated over a week ago
Ordering a replacement SIM
Getting an additional or replacement SIM is quick and easy.
Written by
Joanne
Updated over a week ago
What SIM sizes are available?
Choose from Standard, Micro and Nano SIMs.
Written by
Joanne
Updated over a week ago
Plans and Network Coverage
SpinTel's mobile plans
Top notch plans with no hidden fees or lock-in contracts.
Written by
Joanne
Updated over a week ago
Which mobile network does the SpinTel service connect to?
This will help you understand and show you how to check for coverage.
Written by
Joven
Updated over a week ago
Settings and Troubleshooting
How to Fix MMS Problems
Tips on what to do if you can't send/receive MMS on your Android phone
Written by
Annive
Updated over a week ago
VoLTE
Know more about VoLTE and how to enable it from your mobile phone
Written by
Annive
Updated over a week ago
Call Waiting Feature on a Mobile Service
SpinTel provides a number of Value Added Services, some of which are provided by default that can be modified through your device settings
Written by
Annive
Updated over a week ago
International Calls not Working
Unable to make international calls when the feature has been set up? Check this article for more tips.
Written by
Annive
Updated over a week ago
How to Manage Missed Call Service on your Mobile
A guide what to check when the feature stops working and how to manage it
Written by
Annive
Updated over a week ago
Usage Warnings
Know when you'll get notification of your usage and other information you need to know about your mobile plan
Written by
Jayvee
Updated over a week ago
No signal or phone not working
Most common reasons for not being able to use this service and how to fix them.
Written by
Joanne
Updated over a week ago
Mobile data isn't working
Ways to get your mobile data up and running.
Written by
Joanne
Updated over a week ago
Have signal bars but cannot make/receive calls?
What to do when you can't make or receive calls.
Written by
Joanne
Updated over a week ago
How to Change the Billing Cycle Date in the Data Usage Settings on your Phone
Align your phone settings to SpinTel's billing cycle to easily monitor your mobile data usage
Written by
Annive
Updated over a week ago
Checking App Usage on Your Mobile Phone
Guide on how to check your mobile data usage per app on Android and iOS phone
Written by
Joanne
Updated over a week ago
Internet settings
How to manually adjust the data settings on your mobile phone.
Written by
Joanne
Updated over a week ago
Extend ring time before calls divert to voicemail
Changing the number of rings before a call is diverted to your voicemail.
Written by
Joanne
Updated over a week ago
How to activate voicemail
Identify missed calls and prioritise callers.
Written by
Joanne
Updated over a week ago
MMS settings
Written by
Joanne
Updated over a week ago
How to make an International Call from Australia?
This support article will give you key information about making calls from Australia to overseas numbers using international dialling codes.
Written by
Annive
Updated over a week ago
How to retrieve Voicemail from another mobile phone?
Step by Step instructions on how to access Voicemail using a different Mobile handset.
Written by
Annive
Updated over a week ago