Mobile Services

Con Georgiopoulos avatar Jayvee avatar Joanne avatar +2
29 articles in this collection
Written by Con Georgiopoulos, Jayvee, Joanne and 2 others
Settings and Troubleshooting

How to Fix MMS Problems

Tips on what to do if you can't send/receive MMS on your Android phone
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Written by Annive
Updated over a week ago

VoLTE

Know more about VoLTE and how to enable it from your mobile phone
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Written by Annive
Updated over a week ago

Call Waiting Feature on a Mobile Service

SpinTel provides a number of Value Added Services, some of which are provided by default that can be modified through your device settings
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Written by Annive
Updated over a week ago

International Calls not Working

Unable to make international calls when the feature has been set up? Check this article for more tips.
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Written by Annive
Updated over a week ago

How to Manage Missed Call Service on your Mobile

A guide what to check when the feature stops working and how to manage it
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Written by Annive
Updated over a week ago

Usage Warnings

Know when you'll get notification of your usage and other information you need to know about your mobile plan
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Written by Jayvee
Updated over a week ago

No signal or phone not working

Most common reasons for not being able to use this service and how to fix them.
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Written by Joanne
Updated over a week ago

Mobile data isn't working

Ways to get your mobile data up and running.
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Written by Joanne
Updated over a week ago

Have signal bars but cannot make/receive calls?

What to do when you can't make or receive calls.
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Written by Joanne
Updated over a week ago

How to Change the Billing Cycle Date in the Data Usage Settings on your Phone

Align your phone settings to SpinTel's billing cycle to easily monitor your mobile data usage
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Written by Annive
Updated over a week ago

Checking App Usage on Your Mobile Phone

Guide on how to check your mobile data usage per app on Android and iOS phone
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Written by Joanne
Updated over a week ago

Internet settings

How to manually adjust the data settings on your mobile phone.
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Written by Joanne
Updated over a week ago

Extend ring time before calls divert to voicemail

Changing the number of rings before a call is diverted to your voicemail.
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Written by Joanne
Updated over a week ago

How to activate voicemail

Identify missed calls and prioritise callers.
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Written by Joanne
Updated today

MMS settings

Joanne avatar
Written by Joanne
Updated over a week ago

How to make an International Call from Australia?

This support article will give you key information about making calls from Australia to overseas numbers using international dialling codes.
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Written by Annive
Updated over a week ago

How to retrieve Voicemail from another mobile phone?

Step by Step instructions on how to access Voicemail using a different Mobile handset.
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Written by Annive
Updated over a week ago