Mobile Services

Con Georgiopoulos avatar Jayvee avatar Joanne TL avatar +2
28 articles in this collection
Written by Con Georgiopoulos, Jayvee, Joanne TL and 2 others
Settings and Troubleshooting

VoLTE

Know more about VoLTE and how to enable it from your mobile phone
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Written by Annive
Updated over a week ago

Call Waiting Feature on a Mobile Service

SpinTel provides a number of Value Added Services, some of which are provided by default that can be modified through your device settings
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Written by Annive
Updated over a week ago

International Calls not Working

Unable to make international calls when the feature has been set up? Check this article for more tips.
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Written by Annive
Updated over a week ago

How to Manage Missed Call Service on your Mobile

A guide what to check when the feature stops working and how to manage it
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Written by Annive
Updated over a week ago

Usage Warnings

Know when you'll get notification of your usage and other information you need to know about your mobile plan
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Written by Jayvee
Updated over a week ago

No signal or phone not working

Most common reasons for not being able to use this service and how to fix them.
Joanne TL avatar
Written by Joanne TL
Updated over a week ago

Mobile data isn't working

Ways to get your mobile data up and running.
Joanne TL avatar
Written by Joanne TL
Updated over a week ago

Have signal bars but cannot make/receive calls?

What to do when you can't make or receive calls.
Joanne TL avatar
Written by Joanne TL
Updated over a week ago

Checking App Usage on iOS Phone

How to check which app are consuming your data and how to align your cycle to your SpinTel's data cycle
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Written by Annive
Updated over a week ago

Checking App Usage on Android Phone

Joanne TL avatar
Written by Joanne TL
Updated over a week ago

Internet settings

How to manually adjust the data settings on your mobile phone.
Joanne TL avatar
Written by Joanne TL
Updated over a week ago

Extend ring time before calls divert to voicemail

Changing the number of rings before a call is diverted to your voicemail.
Joanne TL avatar
Written by Joanne TL
Updated over a week ago

How to activate voicemail

Identify missed calls and prioritise callers.
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Written by Joanne TL
Updated over a week ago

MMS settings

Joanne TL avatar
Written by Joanne TL
Updated over a week ago

How to make an International Call from Australia?

This support article will give you key information about making calls from Australia to overseas numbers using international dialling codes.
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Written by Annive
Updated over a week ago

How to retrieve Voicemail from another mobile phone?

Step by Step instructions on how to access Voicemail using a different Mobile handset.
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Written by Annive
Updated over a week ago