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How to Change the Wi-Fi Network Name and Password on your Modem
How to Change the Wi-Fi Network Name and Password on your Modem

A guide on how you can personalise the 2.4GHz and 5GHz WiFi name and password using a Netcomm modem

Annive avatar
Written by Annive
Updated over a week ago

Any changes you have made to the settings on your modem, including the Wi-Fi network name and password will revert to their default when you reset it.

The default Wi-Fi name and password are printed on a sticker at the back of your modem.

Before anything else, if you don't intend to reset the whole thing, you can simply follow the below tips on how to find your Wi-Fi password on computers and laptops.

Click here to skip.

How to Find your WiFi password

Steps on how to find your wifi password on computers and laptops

Windows

Follow these steps to find your wifi password on your Windows device:

1. If you have Windows 10, select the start button, then “settings” > “network & internet” > “status” > “network and sharing center”.

How to Find your WiFi password

2. If you have Windows 7 or 8.1, search for “network”, then select “network and sharing center” > “connections” > “select your wifi network”.

3. Select “wifi status” and select “wireless properties” > “security tab” > “show characters”.

How to Find your WiFi password

4. Your network password will be displayed in the network security box.

How to find your wifi password on a Mac

Here are the two ways you can find a saved wifi password on your Mac device:

First option: Keychain Access App

Keychain Access is a macOS app that stores your passwords, and it's the easiest way to see a Wi-Fi password on Mac:

1. Press Command + Spacebar to open the Spotlight search bar, and type in "Keychain Access."

How to Find your WiFi password

2. Click to open Keychain Access.

  • In the left toolbar, go to the "Passwords" section.

wifi password
  • Type in your Wi-Fi network name in the search bar (located in the upper right corner of the window).

3. Double click on your network name and select “show password” and, if necessary, enter your administrator password when prompted.

Second option: Terminal on Mac

The Mac Terminal is a command line system that gives you greater control of the operating system.

1. Use the spotlight search to launch the Terminal app.

How to Find your WiFi password

2. Enter the command: security-find-generic-password-ga <enter WIFI Name> | grep “password”.

How to Find your WiFi password

3. The system will then ask for your username and password authentication to view your network password.

How to Find your WiFi password

Upon successful authentication, the Wi-Fi password will appear.

How to Find your WiFi password

How to Change Your WiFi Name and Password

The model used below is an advanced Netcomm modem with dual-band wifi.

  1. With your device connected wired or wirelessly to your modem, open up an internet page and type in: 192.168.20.1

  2. Login using admin for Username/Password

Note: If you are connected via wireless whilst doing the steps below, please note that you will lose your connection after applying the changes, you need to connect to the WiFi again and enter the new credentials.

3. Click Wireless and confirm that "Enable Wireless" and "Enable Wireless Multicast Forwarding (WMF)" are enabled.

For an advanced modem, you have 2.4GHz and 5GHz WiFi you can personalise.

change wifi password

4. Select any of the following that you wish to change:

5. Make sure to reconnect your devices to the new credentials once updated.

To personalise your 2.4GHz Wi-Fi name:

  • Click 2.4GHz. You will be prompted with the Basic Page as shown below

  • Delete the existing SSID and change it to your preferred Wi-Fi name

  • Click Apply/Save to update.

change wi-fi password

To personalise your 2.4GHz Wi-Fi password:

  • Under Wireless > 2.4GHz, navigate to Security

  • Type in your preferred password (min. 8 characters long) in the WPA/WAPI passphrase box

  • Press Apply/Save

  • Reconnect your connected devices to the new Wi-Fi name/password

change wi-fi password

To personalise your 5GHz Wi-Fi name:

  • Navigate to Wireless > 5GHz. You will be prompted with the Basic Page as shown below

  • Delete the existing SSID and change it to your preferred Wi-Fi name

  • Click Apply/Save to update.

change wifi password

To personalise your 5GHz Wi-Fi password:

  • On the same Wi-Fi channel (5GHz), navigate to Security

  • Type in your preferred password (min. 8 characters long) in the WPA/WAPI passphrase box

  • Press Apply/Save

  • Reconnect your connected devices to the new Wi-Fi name/password

change wifi password
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