All Collections
My Account
Managing your Bill Options
How to process payment extension through My Account
How to process payment extension through My Account

How to request a payment extension to avoid service interruption.

Joanne avatar
Written by Joanne
Updated over a week ago

2. Login to My Account by clicking on Customers and then My Account.

3. From the top of the page, click on Billing and select Request a payment extension

4. Enter the date you want to pay the bill and click on Submit.

Note: It is recommended that you request a payment extension before the due date of your service. A $2 payment extension fee will apply.

5. You may also call SpinTel Customer Service on 1300 303 375. Available 8:00am to 8:00pm AEDT (weekdays) and 9:00am to 5:00pm AEDT (weekends)
โ€‹

Did this answer your question?